CQC or the Care Quality Commission is the regulating body that assesses all health services from nursing homes through to dental practices, GP surgeries through to hospitals.
The Care Quality Commission (CQC) monitors, inspects and regulates health and adult social care services in England to make sure that they provide safe, high-quality care meeting their ‘fundamental standards’. This includes nursing homes through to dental practices, GP surgeries through to hospitals. The Southern Hampshire Primary Care Alliance is a newer type of organisation called a Primary Care/GP Federation. As a provider of NHS services, we are registered with the CQC and regulated by them.
CQC rate health care services and publish this data for the public who may wish to view it to explore the standards of care in services near them. They work with organisations to help improve services, make recommendations on how to improve and have legal powers to take action if they have serious concerns about a service.
CQC also talk to service users, carers, relatives, patient participation groups, staff and employers to gather subjective evidence of services as well as assess processes, consultations and reporting.
Find out more at www.cqc.org.uk.
The CQC inspected our services for the first time in July 2019 and we are delighted to have received an overall ‘Good’ rating.
As a young, fast-growing, newer ‘type’ of organisation, we have been one of the first to be inspected by the CQC team using their fundamental standards. We are pleased to report we have found the process incredibly useful. It has helped us identify our strengths and areas for improvement in our systems and processes that ensure safe quality patient care. Since our inspection, we have been working hard on these areas of improvement and have been in regular contact with our inspectors to update them.
If you would like to view the full CQC reports on our services (published 10th September 2019) please click on the link here.